Verified cable terminations photographed at closeout
Why MLSQuality assurance

Done means verified.

In field services, unverified work is unfinished work. MLS treats quality as a defined, checkable property of every site visit: criteria agreed up front, validated on site, and evidenced in the record.

Criteria agreed at kickoffValidated on siteEvidence at close
The discipline

Quality is defined before work begins.

Most field quality disputes are really definition disputes: nobody wrote down what done meant. MLS closes that at kickoff. Acceptance criteria, your standards, your labeling schemes, your evidence requirements, are captured into the runbook, and every site is checked against them before it is allowed to close.

Verification is not a survey after the fact. It happens on site, while the technician can still fix what verification finds.

Technician verifying equipment against a documented checklist
The mechanics

How verification actually runs.

Criteria at kickoff

What done means, per task type, agreed in writing with your team before scheduling begins.

Checklists in the field

Technicians work against the checklist, not memory. Deviations are flagged, never absorbed silently.

On-site validation

Work is checked against the criteria before the technician leaves, while remediation is still cheap.

Evidence capture

Photos, serials, and notes are attached to the site record as the work happens.

Auditable closeout

Each site closes with a record your team, or your auditors, can inspect long after the visit.

Related

Keep exploring.

Ready when you are

Hold field work to a checkable standard.

Send us your current acceptance criteria, or let us help you write them. Either way, every site gets verified against them.